Career Opportunities

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Position: Family Support Specialist (Housing)

Hours: Full-time (40 Hours)/ Non-Exempt

General Responsibilities:

The Family Support Specialist will provide case management to families who have exited shelters and are enrolled in the Rapid Re-Housing Program. This is a field-based position responsible for providing client-based services to address barriers to housing and economic stability by partnering with various client stakeholders, collaboration with other community service providers, and linking families to community-based resources.

Essential Functions:

  • Completes intakes and assessments with families referred to the Housing program.

  • Meets weekly and as needed with families to develop service plans, review progress, address barriers to progress, and make referrals to facilitate housing stabilization.

  • Assists clients in securing appropriate services and coordinates the delivery of all services

  • Creates and maintains positive relationships with the landlord to address housing-related concerns.

  • Maintains individual client files; completes documentation of all client-related interactions on a timely basis

  • Provides assistance for households to increase income, access childcare/education, connect to mainstream benefits and establish/expand the family and community-based supports.

  • Prepares for and attends training and supervision sessions as scheduled.

  • Other duties as assigned by supervisor.

Other Functions: Attends departmental/agency meetings; contributes to departmental and organizational decision-making through active participation in the process. Works effectively and positively with all co-workers, volunteers, and clients; participates in professional or community networks as appropriate. Must be able to work a flexible schedule including occasional evenings and weekends. Other duties as assigned by supervisor.

Qualifications or Skills Required:

Required Qualifications: BA or BS degree in social work or relevant field; one or more years working with at-risk families. Strong organizational, oral, written and interpersonal communication skills. Ability to work independently and share responsibility; ability to work effectively with a wide range of constituencies in a diverse community; ability to identify key issues in problem-solving and implement effective and creative solutions. Ability to work well in a fast-paced office environment and be flexible; skilled in organizing resources and establishing priorities; skill in the use of computers, preferably in a PC, Windows-based operating environment. Must have and maintain valid Driver’s License. Must be able to pass a BCI/FBI background check and drug screening (pre-employment and random).

Preferred Qualifications: MS in social work with LSW and three years’ experience providing family services; Well-organized; self-directed; experiences in Direct Housing issues would be ideal; awareness and familiarity of specific barriers faced by homeless population a plus.

Application Deadline: Open until filled.

Wrap Around Specialist

JOB PURPOSE: The Wraparound Specialist provides case management and related services to families who are referred by the Department of Children and Family Services, Collaborative members, and other community referral sources. The Wraparound Specialist works closely with the Systems of Care (SOC) Manager to ensure the success of the program.

ESSENTIAL FUNCTIONS:

  • Conducts Wrap intakes when assigned a family by SOC Manager.

  • Determines resources needed by the assigned family and makes appropriate in-house and community referrals.

  • Maintains a client caseload and enters all required documentation into the database system.

  • Functions as a liaison between families and social service agencies and/or other systems.

  • Monitors family progress by completing, at minimum, monthly contact with each assigned family through home visits or phone calls.

  • Gathers and submits data to the SOC Manager for purposes of monthly and end of year reports.

  • Supervises family visitations when requested by the Department of Children and Family Services for families who children who have been placed in foster care.

  • Attends, participates and at times facilitates monthly Southwest Cluster, Monthly Collaborative meetings and any other meetings assigned by SOC Manager.

  • Other duties as assigned by supervisor.

OTHER FUNCTIONS:

Attends departmental/agency meetings, contributes to departmental and organizational decision-making through active participation in the process. Works effectively and positively with all co-workers, volunteers, and clients and participates in professional or community networks as appropriate. Must be able to work a flexible schedule, including occasional evenings and weekends.

QUALIFICATIONS

Required: Bachelor’s Degree in Human Services or related field. Must have and maintain a valid Ohio Driver’s License. Must have and maintain operational vehicle and insurance. Must be able to pass a BCI/FBI background check and drug screening (pre-employment and random).

Preferred: Master’s Degree in Social Work, Counseling or in a related field and at least 3 years case management experience, LSW, LPC or license eligible and experience in the provision of systems and wraparound services.

Supervisor: Systems of Care Manager Hours Worked: Full-time/Exempt

Supervises: N/A